Hybrid work is not just about enabling employees to work from home. It’s about creating flexibility and choice to better meet the needs of both employees and employers. Hybrid work can radically change how organizations hire staff, freeing their hands to pursue the best talent, regardless of where those individuals are located in the world. Companies of all sizes can pursue hires driven purely based on the organization’s priorities, finding balance among considerations like specific skill sets, cost and availability—which in turn means that opportunities in the workplace become endless for individuals.
While the thought of a growing talent pool enabled by the hybrid workplace might be exciting, the IT challenges that come along with it can quickly become overwhelming.
Technology and Timing Mean Everything
Taking time to think through and implement policies and processes that embrace the nuances of hybrid work is critical for supporting today’s valuable new hires and tomorrow’s productive workplace. Technology is the gateway through which employees communicate, collaborate, socialize and engage in your company’s culture. That is why the handling of technology resources for a hybrid workforce is such an important consideration.
In a labor market where the Harvard Business Review reports that 30 percent of new employees leave their jobs within the first 90 days of getting hired, it is imperative to get the employee experience right. At a minimum, companies must supply new employees with complete “day-one” technology starter kits on or before day one. That includes peripherals, monitors and company accessories to make their particular work experience memorable and satisfying.
Of course, day one is just the tip of the iceberg. Companies need to reconsider many other familiar questions when shifting to hybrid work, especially if they want to maintain their employees’ positive experience with technology over time. Issues may include:
- How will the organization refresh used devices that still have usable life and get those assets delivered quickly to other employees?
- When an individual’s device inevitably needs repair, what is the process for returning that employee to work? How long will that take?
- When an employee leaves, how does the organization get that person’s devices back?
- How does the company refresh all the devices of a team, or department or even a business line?
- Is there a plan and process for sustainably and securely disposing of devices at the end of life?
None of these requirements are new, but the hybrid workplace exacerbates the challenges. With both people and IT equipment extensively distributed, managing everything becomes that much more complicated.
Innovative Solutions That Help Simplify IT
Fortunately, companies can now solve their device lifecycle management challenges with the 2022 TSIA Award-winning solution, Dell Lifecycle Hub. This unique end-to-end solution covers everything from…