Empowering Partners to Sustainably and More Securely Retire Technology


As the global population continues to grow, with more people comes greater consumption of products, including electronics. This is contributing to concerns associated with e-waste, which has become one of the fastest-growing waste streams across the globe.

Adopting a circular economy is a critical business model for our collective future. Businesses can impact change by embracing an asset disposition strategy designed to help reduce and reuse e-waste with the goal of preventing it from going to a landfill, and by extending the useful life of products and materials.

Alarmed by the urgent e-waste crises, many companies already take sustainability seriously and are adopting circular strategies for IT. In fact, a recent Forrester study revealed 84 percent of respondents claimed reducing e-waste is a top priority for IT procurement decisions.

Offering convenient and simple solutions to retire legacy IT equipment is critical to this initiative. Dell Technologies Asset Recovery Services is just that – convenient and simple.

Currently available for resell through the channel across 36 locations, Dell-authorized solution providers are empowered to leverage Asset Recovery Services as their seamless end-to-end asset recovery solution. The services apply to any brand of laptop, desktop, server, peripheral or accessory and provide partners with a more secure, responsible way for their customers to retire legacy IT equipment.

Dell Asset Recovery Services benefit businesses of all sizes, require no unit minimums and can be used whether a business’ workforce is centralized or remote. Dell handles every logistical detail – from pickup to final reporting – and the entire process is managed digitally via the self-service TechDirect portal for real-time visibility and control.

Asset Recovery Services provide partners with:

    • Flexible options for managing customers with multiple permission levels, on-demand reports and secure value transfer
    • Access to real-time appraisals to estimate value in just a few clicks before ordering, with the ability to choose how and when to distribute value
    • Increased earning potential through rebates and tier revenue credit
    • The ability to address their own sustainability goals, and those of their customers, all while contributing to the greater circular economy

Through our collective takeback programs, Dell has recovered more than 2.6 billion pounds of used electronics globally since 2007. And, in the last year, we increased the percentage of products taken back for reuse or recycling by 26% (Dell Technologies’ FY22 ESG Report).

Dell is committed to creating technologies that drive positive outcomes for people and our planet. We still have a lot of work to do and set an ambitious goal to hold ourselves accountable as we work to further this mission: By 2030, for every product a customer buys, Dell will reuse or recycle an equivalent product. In addition, by 2030, 100% of our packaging and more than half of…

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